FAQ
Ordering
How do I buy an account? +
Open the catalog, use filters to find the account you need, choose quantity and any extra options, then proceed to checkout.
How do I choose the right account? +
Use platform, country, spend history, account age and delivery information on the product page. If you are not sure, contact support before ordering.
Can I order several products at once? +
Yes. Add all needed products to the cart and complete one checkout. Each item will be delivered according to its product terms.
FAQ
Payment
How can I pay? +
You can pay with the crypto currencies available at checkout. Always check the selected currency, network, amount and wallet address before sending funds.
When is the order considered paid? +
The order starts processing after the payment is confirmed. Confirmation time depends on the selected currency and network.
What should I do if I sent the wrong amount or network? +
Contact support as soon as possible with your order number and transaction hash. Wrong-network payments may be difficult or impossible to recover, so always check details before paying.
FAQ
Delivery
How fast will I receive my order? +
Many digital products can be delivered shortly after payment confirmation. Manual services and custom orders follow the delivery time shown on the product or service page.
Where will I receive account details? +
Delivery details are sent to the email used at checkout and are also available in My Account under the related order.
What if a product requires manual delivery? +
A manager will process the order and contact you through your order support thread if any extra information is needed.
Do I need to create an account? +
Use a real email at checkout. Your customer account lets you see orders, delivery details and support messages in one place.
FAQ
Support
How do customers contact support? +
Use the support thread in My Account for order-related questions. You can also contact the team through Telegram before or after purchase.
Can I ask a question before ordering? +
Yes. If you are unsure which account or service is right for your campaign, contact support before checkout.
What information should I include when contacting support? +
For paid orders, include your order number, checkout email and a short description of the issue. For payment questions, include the transaction hash if available.
FAQ
Guarantee
What if the delivered account does not work? +
Contact support within the replacement period shown on the product or policy page. The team will review the issue and help with a replacement when the case matches the rules.
Are products checked before delivery? +
Products are prepared and checked according to their listed parameters. Exact included data and replacement terms can differ by product type.
Can I request a refund? +
Refund and replacement decisions follow the public policy and the product terms. Contact support with your order details if you believe your case should be reviewed.
Still have questions?
Contact support before ordering
For product availability, delivery rules or manual service questions, contact a manager or browse the catalog.